Refund policy

IN THE UNLIKELY EVENT YOU SHOULD WANT TO RETURN AN ITEM TO US WE ARE PLEASED TO OFFER ALL CUSTOMERS A 28 DAY RETURNS POLICY. YOU HAVE 28 DAYS FROM RECEIPT OF YOUR ORDER IN WHICH TO NOTIFY US IF YOU WANT TO RETURN ITEMS FOR A REFUND. JUST CONTACT US AND WE’LL ARRANGE FOR YOUR ITEMS TO BE COLLECTED FROM YOUR DOOR OR SMALLER ITEMS TO BE POSTED BACK TO US. ITEMS MUST BE RETURNED UNUSED AND IN A SALEABLE CONDITION, AND PACKAGED IN THEIR ORIGINAL PACKAGING OR PACKAGING OF AN EQUIVALENT STANDARD. PLEASE TAKE REASONABLE CARE OF THE GOODS, WE ARE ENTITLED TO DEDUCT AN AMOUNT FROM THE REFUND TO REFLECT ANY LOSS IN VALUE OF THE GOODS SUPPLIED IF THE LOSS IS THE RESULT OF UNNECESSARY HANDLING OF THE GOODS BY YOU DELIVERY CHARGES WILL APPLY AT THE FEE OF £100 PER FIREPLACE ,THIS IS TO COVER THE COST TO RETURN YOUR ITEMS .